Shipment

Delivery costs are indicated in the respective product. Free shipping is the standard. If delivery costs are specified for specific products, These are explicitly stated within the product. The delivery time, as well as the delivery costs, are stated in the corresponding Product defined.

Products from unico-Swiss are delivered either by mail or by Holenstein Transport. The latter is generally always The order will be delivered to the curbside of the delivery address provided by the customer. During the purchase process, the customer will be asked to provide information for the delivery route (for example, if it is difficult to turn around in the driveway). This information is important to ensure a problem-free to enable delivery.

If the goods are damaged upon delivery, you are entitled to a replacement. This claim must be made within 72 hours of the goods arriving. Please contact us by email with the facts and evidence to: info@unico-swiss.ch. A general right of return There is no warranty for the products, except for damaged goods. For further information, please contact: info@unico-swiss.ch .

If a customer wishes to cancel their order, this must be done in writing by email to info@unico-swiss.ch . This email must include the customer's name, order number and a summary of the ordered goods.

For the processing of purchases through our online shop, we offer our customers exclusively the payment method "purchase on account". Upon receipt of your order and delivery of the goods, you will receive an invoice showing the total amount of your purchases. We ask you to The invoice amount must be transferred to the account specified in the invoice within 30 days of the invoice date without any deductions. Please Please state the invoice number as the reference when making the transfer to enable quick and clear allocation of your payment. We reserve the right to charge reminder fees and interest on late payments. We are committed to a fair and transparent relationship with our customers and are happy to answer any questions you may have about payment processing.